Frequently Asked Questions

X requires a government-issued photo ID (passport, driver's licence or national ID) and a recent proof of address such as a utility bill or bank statement, dated within the last three months. The documents are uploaded in the account verification section and most checks are completed within 24 hours, though during high-volume periods it can take up to 48 hours. Once verified you can withdraw funds without any additional hold.

X pulls odds from a pool of reputable sports-data providers and then applies a margin (the 'juice') specific to each market. For World Cup fixtures, factors such as team form, head-to-head record, injuries, and public betting volume are weighted into the line. Odds are refreshed continuously up to kick-off and can shift further during live play. The displayed price includes the built-in margin, so the true implied probability is slightly higher than the odds suggest.

Once a bet is confirmed at X it is binding; you cannot cancel, edit, or withdraw it after placement. The only exception is if the operator offers a 'cash-out' feature on that market, which lets you settle the wager early for a reduced payout. If you notice a mistake you must contact support immediately, but the decision to void is at X's discretion and generally only for obvious errors (e.g., odds printed incorrectly).

X operates under a licence issued by the Malta Gaming Authority (MGA) and is also compliant with the UK Gambling Commission for certain jurisdictions. The MGA licence number can be found in the footer of the site, and the site displays the licensing badge. Regular independent audits verify that the random number generators and payout percentages meet the required standards, and the operator is required to adhere to anti-money-laundering and responsible-gambling obligations.

X caps the maximum payout per bet type: for standard pre-match World Cup wagers the limit is $100,000 (or equivalent in your currency). Parlays and system bets have lower caps, typically $20,000, while some exotic markets (e.g., correct-score combos) are limited to $5,000. The exact amount is shown in the bet slip before you confirm; any winnings above the cap are not paid out.

X offers live in-play betting on all World Cup matches, with odds updated every few seconds as the game progresses. In-play markets include next goal, total goals, half-time result, and player-specific props. Some markets may be restricted in certain jurisdictions due to local regulations, and X reserves the right to suspend in-play betting temporarily if technical issues arise or if a match is interrupted. You can access live betting via the 'Live' tab on the site or mobile app.